Cancellations
We know that plans change! So should you wish to cancel your appointment it is very much appreciated if you could please provide 24 hours notice. Less than 8 hours notice and missed appointments will be charged at full price.
Refund Policy
OUR THERAPISTS PRIDE THEMSELVES ON PROVIDING YOU WITH EXCEPTIONAL SERVICE AND EXCELLENT CUSTOMER CARE. We do not issue refunds on salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within 48 hours of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your area treated can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the therapist who performed the initial service, adjustments are made available to you at no cost only within 48 hours of the initial service.
We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.